re.think Wellness

re.think Wellness re.think Wellness re.think Wellness

re.think Wellness

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Return and Refund Policy

Effective Date: March 2025
Last Updated: November 4, 2025

At re.think Wellness, we value your satisfaction and strive to provide high-quality wellness education, programs, and products. This Refund & Cancellation Policy outlines your rights and options for returns, exchanges, or cancellations when you purchase from us online or in person.


1. Educational Programs, Workshops, and Memberships

All registrations for educational classes, workshops, or memberships are non-refundable once payment has been processed.
However, we understand that circumstances may arise. In such cases, the following options may apply:

  • Program Transfers: You may transfer your registration to another available class or future session of equal value within 6 months, subject to availability.
     
  • Credit Option: If you cancel at least 7 days prior to the scheduled start date, we may issue a credit toward future programs or services.
     
  • No-Shows: Failure to attend a class or event without prior notice will result in forfeiture of payment.
     

To request a transfer or credit, please email [info@rethink-wellness.ca] with your full name, order number, and reason for the request.

2. Products and Merchandise

We take pride in offering natural, high-quality wellness products.
To maintain the safety and integrity of our items, all product sales are final unless the product arrives damaged or defective.

If you receive a damaged or incorrect item, please contact us within 7 business days of delivery at [insert email address] with:

  • Your order number
     
  • A photo of the damaged or incorrect item
     
  • A brief description of the issue
     

Upon verification, we will gladly offer a replacement or store credit.

3. Digital Products and Online Materials

Due to the instant access and nature of digital content (including eBooks, online courses, and downloads), all digital sales are final and non-refundable.
If you experience technical issues accessing materials, please contact our support team for prompt assistance.

4. Cancellations by re.think Wellness

In the rare event that re.think Wellness must cancel a class, event, or service, customers will receive either:

  • A full refund, or
     
  • The option to transfer to a rescheduled date or similar program of equal value.
     

We will notify all affected participants as soon as possible via email or phone.

5. Refund Method

Approved refunds (if applicable) will be processed using the original method of payment within 7–10 business days of approval. Processing times may vary depending on your bank or payment provider.

6. Contact Us

For refund or cancellation inquiries, please contact:

📧 Email: info@rethink-wellness.ca
📞 Phone: 416-886-1566
📍 Address: London, ON

We’re here to help and ensure a positive wellness experience.

Terms and Conditions

Terms and Conditions

Effective Date: March, 2025
Last Updated: November 4, 2025

Welcome to re.think Wellness (“we,” “us,” or “our”). By accessing or using our website [insert URL], you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or services.

If you do not agree to these Terms, please do not use our website.

1. General Use

This website and its content are intended for general informational and educational purposes related to natural wellness, holistic health, and plant-based living.
You agree to use the website only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else’s use or enjoyment of the site.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use this website or purchase any services or products offered through it.

3. Health Disclaimer

All information provided on this website is for educational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
re.think Wellness does not make any guarantees regarding health outcomes resulting from the use of our information, programs, or products.

4. Products and Services

All products, courses, and services offered on this website are subject to availability and may be withdrawn or changed without notice.
Prices are listed in Canadian dollars (CAD) and are subject to change at any time.
We reserve the right to refuse or cancel any order at our discretion.

5. Membership and Accounts

If you create an account or purchase a membership, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.

6. Intellectual Property

All content on this website—including text, graphics, logos, videos, and images—is the property of re.think Wellness and is protected by Canadian and international copyright laws.
You may not copy, reproduce, distribute, or modify any content without our prior written permission.

7. User Content

If you submit comments, testimonials, or other materials (“User Content”) to our site, you grant re.think Wellness a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content for marketing and promotional purposes.

8. Privacy

Your use of this website is also governed by our [Privacy Policy]. We are committed to protecting your personal information in accordance with Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).

9. Limitation of Liability

To the fullest extent permitted by law, re.think Wellness and its affiliates are not liable for any damages, losses, or injuries arising from your use of this website, participation in our programs, or reliance on the information provided.

10. Indemnification

You agree to indemnify and hold harmless re.think Wellness, its employees, agents, and partners from any claims, liabilities, or expenses arising out of your use of this website or violation of these Terms.

11. Links to Other Websites

Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites and encourage you to review their terms and privacy policies.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of [insert province, e.g., Ontario] and the laws of Canada applicable therein.
Any disputes shall be resolved in the courts of [insert city/province].

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The date of the latest update will always be indicated at the top of this page.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:
📧 Email: info@rethink-wellness.ca
📍 Address: London, ON
🌐 Website: www.rethink-wellness.ca

Privacy Policy

Privacy Policy

Effective Date: March, 2025
Last Updated: November 4, 2025

At re.think Wellness (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.rethink-wellness.ca], use our services, or interact with our online programs.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information in several ways, including:

a. Information You Provide Directly:

  • Name, email address, phone number, or mailing address
     
  • Payment details when purchasing programs, products, or memberships
     
  • Responses to forms, surveys, or event registrations
     
  • Health or wellness interests (if voluntarily provided)
     

b. Information Collected Automatically:
When you visit our website, we may automatically collect:

  • IP address, browser type, and device information
     
  • Pages visited, time spent on the site, and referring links
     
  • Cookies or similar tracking technologies (see Section 6)
     

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services and website
     
  • Process payments and deliver purchased products or programs
     
  • Communicate with you about updates, events, or offers
     
  • Personalize your user experience and wellness recommendations
     
  • Comply with legal obligations and prevent fraudulent activity
     

We will only collect, use, and retain personal information as necessary for the purposes identified above or as required by law.

3. How We Share Your Information

We do not sell or rent your personal information.
We may share limited data only in the following cases:

  • With trusted service providers (e.g., payment processors, email systems) who help us operate our business
     
  • When required by law, regulation, or court order
     
  • To protect our rights, safety, or property, or that of our users
     

All third parties who process data on our behalf are required to maintain strict confidentiality and use the information only for authorized purposes.

4. Data Storage and Security

Your information is stored securely on encrypted servers and accessible only by authorized personnel.
We use industry-standard security measures, including SSL encryption and secure payment processing.

While we take reasonable steps to protect your information, no method of transmission or storage online is 100% secure. You share information with us at your own risk.

5. Your Rights and Choices

As a Canadian resident, you have the right to:

  • Access your personal information
     
  • Request corrections or updates to your data
     
  • Withdraw consent for marketing communications
     
  • Request deletion of your personal information, where applicable
     

To exercise any of these rights, please contact us using the information in Section 10 below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.
You can disable cookies in your browser settings, but some parts of the site may not function properly without them.

7. Third-Party Links

Our website may contain links to other sites for your convenience or education. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

9. Children’s Privacy

Our website and services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

📧 Email: info@rethink-wellness.ca
📍 Address: London, ON
🌐 Website: www.rethink-wellness.ca

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The revised policy will be posted on this page with an updated “Last Updated” date.

Copyright © 2025 re.think Wellness - All Rights Reserved.

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